FAQ

Select ‘My Account‘ at the top right (COUNT FROM LEFT ICON 2) of the homepage, then select ‘Register‘ to sign up for an account.

Log-in your account → Click on ‘My Account'(TOP RIGHT COUNT FROM LETF ICON 2)

→Select ‘Account Details‘ → Edit your account information here.

→Select ‘Addresses‘ → Edit your billing and shipping address here.

1. Click on ‘Lost your password?‘ and fill it your email that used to register the account in the box.
2. Click ‘Reset Password‘.
3. An email with instructions on how to reset your existing password will be mailed to you. Once you have received the email click ‘RESET MY PASSWORD‘, you will be able to choose a new password for your account.

To purchase your order:

1. Click ‘Add to cart’button on the product(s)/good(s) you wish to purchase.
2. Click ‘Continue Shopping’to continue to add other product(s)/good(s) into the cart or click ‘Checkout’ to proceed your payment for the product(s)/good(s).
3. You’ll reach checkout page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you can proceed with payment.
4. You’ll need to select your delivery/shipping methods and payment method click ‘Proceed to Checkout’
5. Finally, you’ll need to reconfirm your personal detail, address detail, payment detail and agree on the terms and conditions.
6. Click ‘Place Order’to complete the order.

Registering for an account is Optional. You can purchase our product(s)/good(s) as a guest. However, by registering an account, you will be able to obtain your order history for all purchases, track your orders, received additional promotions/coupon, become our affiliates and have speedier checkouts for future purchases. 

We accept payment for Products purchased on the Website via our payment gateway service provider using the following modes of payment: Visa, Mastercard, FPX bank transfer and e-wallets. Online payments are processed by our payment gateway service provider, iPay88 Payment Gateway (“iPay 88’”), which may appear as the billing party in your billing statements. For further information, please refer to iPay 88 Payment Gateway’s website at https://www.ipay88.com/. (Please refer our Term & Conditions).

By Cheque or Bank Transfer

Bank : AMBANK BERHAD
Bank Account : 8881031949779
Account Name : SUMWU CONCEPT SDN BHD

After you made the payment, please send us your payment details of :
Bank Name:
Banking Date:
Banking Time:
Banking Reference No:
Total amount:
Your Order ID:

You may email or fax to us the above info to EMAIL ADDRESS: sumwucs@gmail.com

We will send the item immediately upon payment received.